3 Ways Automotive Software Solutions Boost Productivity

Do more with less is the mantra in today’s business world. For a growing number of automotive repair shops, that notion is being realized through the use of mobile automotive software solutions.

Similar to how mobile devices are replacing the need for desktop computers, and in the decades before, how computers replaced typewriters, so too are evolutions underway in how mechanics communicate information.

The days of tediously writing out lengthy and descriptive repair orders, inspection reports and estimates – are coming to an end. A growing number of repair shops are automating their business operations. That advancement opens the door for the possibility of endless benefits.

Save time

Repair shops across the U.S. and beyond are saving time every day, on every customer service, without compromising the way vehicles are serviced and repaired.

How do they do it?

Instead of spending several minutes per customer jotting down vehicle identification numbers, license plates and more, technicians equipped with a mobile or tablet device can, within seconds, scan VINs, decode license plates and snap photos as part of digital multi-point inspections, estimates, repair orders and more.

This process speeds up the multi-point/repair order process, allowing for more time to service additional vehicles.

Once mechanics have a diagnosis in hand, or have completed a pre-authorized repair order, notifying a customer is as easy as sending a text or email. Our research has shown a marked decrease in customer response times as compared to reaching out the traditional way, by phone. Customers respond twice as fast when sent a text or email with photos-37 minutes on average as compared to the national average of 1 hour and 17 minutes. Quicker customer responses mean more efficiency and less vehicles being removed from a lift, while waiting to hearing from customers, only to be put back on after approval.

Plus, according to a survey conducted by the Pew Research Center’s Internet & American Life Project, nearly one-third of people polled said they preferred receiving text messages to phone calls, while 14 percent said the contact method of choice was dependent upon the situation. For many busy with work and family commitments, a text message is the simplest and quickest mode of communication.

Increase accuracy
In addition to saving precious time, mobile automotive software solutions ensure that VIN letters or numbers will not be missed or transposed from technicians hurriedly, or sloppily writing out work orders.

Mobile software populates forms with customer and vehicle information seamlessly, reducing the likelihood of incorrect data input and eliminating the need for forms to be filled out more than once.

By ensuring that correct information is entered the first time, shop advisers no longer need to have technicians rewrite repair orders, or clarify information.

Eliminate redundancy
As well as cutting down on the time it takes to rewrite hard-to-read information, or correct mistakes on inspections and repair orders, wireless mobile technology further reduces time and effort by integrating into the shop management system.

Best Automotive Software – Winworks And Nowcom

Automotive software is used throughout the world to track, organize, recommend, and bill customers by different dealerships and repair companies. These softwares are provided by various companies, but there are some that are better than others are. The Winworks, the best program for the repair shop, and the Nowcom company offers the best dealer automotive software on the market. Automotive software allows a repair shop to track a car or customer in various ways. The vehicle can be tracked using the customer’s name or the VIN number on the vehicle itself. The customer can be tracked to the vehicle or vehicles owned. This tracking of the vehicle allows the repair company to know what has gone wrong with the vehicle, what services the vehicle needs, and what type of services one should recommend as preventive measures. This software also allows the repair company to know what type of oil to use, and what type of parts to order for the vehicle. The dealer uses automotive software to pair the correct car with the individual. This automotive software can evaluate what type of vehicle the customer has purchased before, provided the purchase was made at that dealership. This automotive software can help in determining the type of credit the customer has with access to all three-credit companies. This automotive software can let the customers know if there has been a recall or if there is a re-occurring problem with the vehicle. All of the features of the vehicle can be stored in one small area so that the dealer has ready access to the features and can explain them in detail to the customer, making a higher potential to make a sale. The Winworks software is the software most commonly used in the repair shop. This software makes it easy to keep track of the inventor, the hours of working on a vehicle, the billing process and the record keeping process. This monthly fee program allows for all of the information to be kept in one server with plenty of technical support personnel to assist with any problem. This program makes it easy to do hourly billings, projects, records on the customer and vehicle, and employee times. This program also makes it easy to evaluate the inventory or order new parts. This makes for a faster repair time and more business later. The best feature is how it takes the scattered information and prepares it into easy to understand bills and information. This takes the most difficult aspect of running a business, the paper work, and turns it into the easiest.The automotive software most commonly used by the dealer is Nowcom software. This software allows the dealer to keep track and print almost anything that is needed from one software. This program is an authorized dealer of the credit bureau and can make gathering credit information a breeze. This program keeps track of inventory, customer information, and contracts, making it a one-stop program for every business need. No wonder it is so popular for the dealerships.